My Personal MyPillow® 60-Day Comfort Guarantee and 10-Year Warranty
I, Michael J. Lindell, Inventor, Manufacturer and President of MyPillow, Inc. guarantee that you will love MyPillow® or YOUR MONEY BACK! MyPillow, Inc. will refund 100% of your purchase price (less shipping costs) for any reason within the first 60 days (30 days for the mattress toppers) from the date you receive your original order. This refund will be processed within 30 days from the time we receive your returned product. Return costs are the responsibility of the customer. We regret that we cannot accept "bill recipient" packages. Note: Pet Pillow products do not have this guarantee - pet pillow sales are final.
If you are not 100% satisfied, simply call 952-442-6199.
Plus, there is a 10-year limited warranty (3-year limited warranty for mattress toppers and 5-year limited warranty for pet pillows) on any workmanship and/or material defects. We use permacore thread and generous seam allowance to assure your pillow will withstand years of sleep and hundreds of wash/dry cycles. Washing and drying the pillow at least every 4 months revitalizes the foam so you get the quality sleep you deserve.
Michael J. Lindell
Inventor, Manufacturer and President of MyPillow, Inc.
What our Customers Say:
WOW, not only are these pillow's "FANTASTIC" the customer service is "WONDERFUL" and friendly. I bought pillows over the telephone, found out they were not at the comfort level I needed and "My Pillow" sent replacements to satisfy my needs. I am a retired Soldier after 42 years service in the military and have to had some relatively serious back, neck and other surgeries. I searched for sleeping sleeping comfort and the "My Pillow" Company have came up "TOP NOTCH" after some very intensive research. Take it for a career Soldier that only wants some comfort and quality after over four (4) decades of serving his country, you cannot go wrong with the "My Pillow" sleeping product, they have my neck and back, I have theirs' ....HOOAH!!
Remembering the company's guarantee, I bought a My Pillow and the first night, I slept the whole night in one position! I dreamed!!! I dream every night now. No more neck pain and headaches. If you are a skeptic, listen to a frugal doubter. My Pillow does what they say it does.
Hello Michael and to whom it may concern,
In September I purchased two of your pillows at the Puyallup Fair in Washington State. I wanted to get the thin one but the sales staff assured me that the medium would be best for my wife and I, I told them I like sleeping on a thin pillow but I will try it. I tried this for one week and could not sleep sound, my neck also hurt when I awoke and I was unable to use it any more. I contacted your company to get two thin ones instead. I now use one at the Fire Station where I work and the other one at home. I have never had such sound sleep.
Thanks again, I am telling my friends!
I never thought that after eight years, we would still be using MyPillow pillows. My husband refused to give his up, but it had a small tear. The salesperson helped me with no questions asked and cheerfully replaced the pillow with a new one. She even thanked me for being a long time customer and wished me a good night's sleep. It is incredible to find a product that boosts your life and has that kind of guarantee and the service to back it up!!
Thank you Mike and the My Pillow Team,
Thank you. My husband has his new pillow and really loves it. I plan on telling all my friends and family about this great pillow and the ease of working with MyPillow's customer service to resolve my exchange.